Substantial Internet Outage Affects Dozens Online Platforms and Apps

An extensive web outage has impacted dozens websites and apps around the world, and users reporting troubles getting online after problems at the web hosting service.

The impacted services include Snapchat, Roblox, Signal, and the language learning app Duolingo, as well as a host of Amazon-managed services like its key e-commerce platform and the Ring security doorbell company.

Across the United Kingdom, Lloyds bank was impacted in addition to its subsidiaries the bank Halifax and Bank of Scotland, and further notifications of difficulties using the HM Revenue and Customs site on that morning. Also in the UK, many Ring customers used social media to state their doorbells were malfunctioning.

Solely in the United Kingdom, reports of problems on particular platforms ran into the thousands for each app.

Officials confirmed that the issue started in the eastern region of the America at AWS, a unit that offers vital web backbone for many companies, who rent out resources on the company's servers. AWS is the biggest global cloud computing platform.

Soon after the start of the day (PDT) in the America (8am BST), Amazon confirmed “elevated error rates and delays” for AWS services in a area on the east coast of the America. The ripple effect was seen to hit apps around the world, and the Downdetector site reporting problems with the identical platforms in multiple continents.

Cisco’s Thousand Eyes, a platform that tracks web disruptions, also reported a surge in outages on that morning, including several cases found in the state of Virginia, the site of the AWS US-East-1 zone where officials confirmed the problems originated.